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Welcome to Holistic Garments


RETURNS POLICY

We offer a 100% guarantee if you are dissatisfied with the goods ordered. We will refund your items providing you return them to us in their original condition and packaging including the sales receipt postmarked within 14 days of receipt. Please include a note in the parcel requesting the refund with the sale receipt (or just include a note with your name and  order number ).

To speed up the refund please email info@holisticgarmentsdirect.co.uk to let us know you have posted a return and please include the parcel/postage tracking number. 

Items that have been altered, damaged, worn, marked, stained, washed, dry cleaned or items not odour-free will not be accepted for refund or exchange.

In order to ensure the items are accepted by us please be careful when trying them on. Please ensure that you are not wearing any body lotion, deodorant or fragrance that may leave a mark or scent. Try items over your own underwear. We reserve the right to refuse returned items which are not in a saleable condition. Please be aware that delivery charges are non-refundable. We cannot accept returns by courier.
 
If you would like to exchange one item for another, you must first return the original item and then place a new order. You will be refunded for the original item in accordance with our usual returns policy. 

Items that have been damaged, worn, marked, stained, washed, dry cleaned or items not odour-free will not be accepted. We reserve the right to refuse returned items which are not in a saleable condition. Please be aware that delivery charges are non-refundable. We cannot accept returns by courier.

Please send your returns for refund by 'signed for' recorded delivery to the address below;
Compression Wear (Refund)
PO Box 74237
London SW11 9JQ
United Kingdom 
 

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